Intro
In today’s article, we will discuss the good and bad practices when facing a major incident.
Facing an incident is stressful for both : the victim and incident handlers. Therefore, to reduce the impact of that stress, we need to understand what are the good practices to adopt and what are the poor decisions one may make under the effect of the stress.
As for an example of an incident, we will run through a Human Operated Ransomware case scenario and see what could lead to a longer analysis time, communication difficulties, or at worst, your infrastructure being compromised again after the first attack.
